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Participant
Feedback from Two-Week
Trainer
Development Programs for Newly Promoted Sales Trainers
Utilizing
a 6-pt scale, where 6 = "Strongly Agree",
class ratings on key questions are listed below:
1)
"I will be able to improve my performance as a
result of the material presented":
6.00/6.00
2)
The Facilitator "created a supportive and
challenging environment": 5.94/6.00
3)
"I will recommend this program to others":
5.96/6.00
Participants
are invited to share their feedback anonymously...
If
you could change/never change anything about this
program, what would it be? Why?
"This
has been the best class that I have ever taken in my
career! The curriculum is great and the facilitators
are wonderful!"
"I
truly believe this was the best program that I have
attended with (this organization). Everything we did
was relevant to becoming a well-prepared trainer. I
would not change anything."
"I
would not change the facilitators. (They) were awesome!
Very approachable, animated, had tons of energy, cared
about us and our learning.
I would not change the music, interaction, and
fun. I really would not change anything!!"
"Never
change the way in which this material is presented…
the activities, workbook, content and ESPECIALLY
the facilitators!"
What
did the trainer(s) do to impact the value of this
program?
"For
there to be a "value" the trainers need to
exhibit commitment, program knowledge, integrity,
enthusiasm, foster safety and exude energy. I believe
these trainers did exactly that! To this program they
brought the life and intensity required
for the learners to be impacted so that the content
will be retained, utilized, and shared among
others."
"(They)
were phenomenal! They modeled the way. They made
learning safe, fun, interactive – a place
where you looked forward to going to each day.
They kept the class engaged and kept the
class moving forward from activity to activity and
from point to point. They provided a great foundation
and gave us tools to build on that foundation
everyday. I really enjoyed the "behind the
curtain" secrets of a trainer – very helpful!"
"Related
each segment and learning point, back to concrete
examples and how it can be used in our everyday role
as trainers.
Their persistent upbeat presence kept
participants engaged, even at times of low class
energy. (They) are two pleasant people that clearly
provide a safe and trusting classroom."
"He
went out of his way to support me and showed genuine
concern for my growth. His personality/humor/sense of
fun was a great balance to his serious commitment to
the content."
What
will you do differently as a result of this program?
Please explain.
"I
will have many changed behaviors as a result of the
program. I have the confidence to bring to the field
new ideas, practices, and understanding. My style of
presentation will be that of a facilitator so as to
foster the learning of all participants and to
maintain their learning throughout the program. New
strategies within the facilitation process, ideas from
other participants, chart ideas, coaching techniques,
and pitfalls to anticipate. Awesome."
"Always
begin with the end in mind. Create a safe environment
for the trainee's to learn. Focus on trainees needs,
not my own in the classroom."
"Use
more visuals and rely on them less. Focus on adult
learning principles."
"So
many learning points—there was more "meat"
in this course than in any 2-week period of learning
that I ever had."
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